Health Services

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Frequently Asked Questions

As a student at the University of Illinois Urbana-Champaign, you have access to a number of health services. If you are a student taking 6 or more hours at Illinois, your Health Services Fee allows you to receive the primary services at McKinley Health Center and the Counseling Center on campus. Qualified students with disabilities may also benefit from services offered by Disability Resources and Education Services (DRES).

The University Student Health Insurance plan, which all students are automatically enrolled in unless or until they opt out, provides worldwide coverage with the student's choice of provider. In the event of an emergency or severe illness or injury, this plan also covers treatment received at the two excellent hospitals near campus, Carle Foundation Hospital and OSF Heart of Mary Medical Center.

In addition to these services, veterans who are eligible for VA health care services may receive treatment at the nearby VA Illiana Health System in Danville, about 40 minutes from campus, or at one of the community-based outpatient clinics located in Decatur, Mattoon, Peoria, or Springfield.

All Veterans are potentially eligible and OEF/OIF Combat Veterans are strongly encouraged to apply for enrollment in the VA health care system within 5 years of discharge or release from service.

As a Veteran, you are potentially eligible to receive Veterans Affairs health care services. Veterans who are eligible for VA health care services may receive treatment at the nearby VA Illiana Health System in Danville, about 40 minutes from campus, or at one of the community-based outpatient clinics located in Decatur, Mattoon, Peoria, or Springfield.

In addition to standard VA health benefits, which all veterans are potentially eligible to receive, as an OEF/OIF Veteran, you may be eligible for the additional programs and benefits below:

  • 5 Years of Cost Free Health Care: OEF/OIF combat Veterans can receive cost free medical care for any condition related to their service in the Iraq/Afghanistan theater for five years after the date of their discharge or release. In order to take advantage of these benefits, OEF/OIF Vets need to enroll in VA's health care system.
  • 180 day dental benefit: OEF/OIF combat Veterans may be eligible for one-time dental care — but you must apply with 180 days of your separation date from active duty. Read the Combat Veterans Fact Sheet (pdf) for more information. OEF/OIF combat Veterans are strongly encouraged to enroll in VA health care within the 5 year period after discharge or release.

Rules 1 and 4 of the Student Code applying to all students respectively state UI policy related to nondiscrimination, and the procedure whereby students may request and receive disability-related accommodations and auxiliary aids and services. The Student Code may be accessed at studentcode.illinois.edu. More specific policy and procedure information related to disability services for students may be obtained by accessing the Disability Resource Guide on the Disability Resources and Educational Services' homepage located at www.disability.illinois.edu.

Students with disabilities should contact Disability Resources and Education Services (DRES) for help with academic modifications and adjustments, auxiliary aids and services and environmental adaptations. DRES offers a variety of services to ensure that qualified individuals with disabilities are afforded an equal opportunity to participate in and benefit from the opportunities available at the University of Illinois. Learn how you can apply for services with DRES.

To answer most student and parent questions about the health services offered through the Student Health Insurance plan and the Health Service Fee, Student Affairs has developed an overview of the health benefits called Student Health Benefits: 101. Additional questions should be directed to the Student Insurance Office.

Also see McKinley Health Center's Service Fee webpage.

Veterans or their dependents who are covered by Tricare or another health insurance plan may qualify for an exemption from student insurance fees. Those students who are covered under (a) a major employee health insurance plan or (b) an independent or travel plan with a minimum of $200,000 in benefits may meet the equivalent insurance requirement necessary to be exempted.

The equivalent plan must be in effect prior to the first day coverage of the Student Health Insurance Plan for the semester in which the exemption is being requested. The student will be required to maintain an equivalent health insurance plan for the duration of his or her registration. Get more info about opting out.

Each semester during the enrollment/change period (only) students can add a dependent to Student Insurance coverage, request an extension of coverage, request reinstatement to Student Insurance, or request an exemption from Student Insurance coverage. View the Office of Student Health Insurance's FAQs webpage for more information on these situations.

Forms and other information pertaining to Student Health Insurance plans are available at si.illinois.edu/links-and-forms/.

Emergency

If suicide or self-harm is imminent, contact the Police Department immediately at 911 (9-911 on campus) or call the Suicide Prevention Team at the Counseling Center at (217) 333-3704 during office hours. After hours, contact the Crisis Line at (217) 359-4141.

Any individual (friend, relative, faculty, residence hall staff) can notify the Suicide Prevention Team if a student they know makes a suicidal threat or attempt and is no longer in imminent danger.

If you are having a non-suicide mental health emergency, please call the Counseling Center at (217) 333-3704, Monday – Friday between 8:00 a.m. to 5:00 p.m. You may also "walk-in" to the Counseling Center to speak to someone during normal hours.

Contact the Emergency Dean at 333-0050 for other emergencies.

Non-Emergency

Students at the University of Illinois at Urbana-Champaign have access to several mental health and substance abuse counseling resources on campus and in the surrounding community. Both McKinley Health Center and the Counseling Center on campus offer Mental Health Services. DRES also offers counseling for eligible students.

Students also have access to local resources and services available through Rosecrance and OSF Heart of Mary Medical Center.

Student Veterans eligible for VA Health Care Services have access to Mental Health professionals and Substance Abuse resources through the nearby VA Illiana Health System in Danville, Illinois, about 40 minutes from campus, or at one of the community-based outpatient clinics located in Decatur, Mattoon, Peoria, or Springfield. The Vet Centers in Springfield and Peoria, Illinois and Indianapolis, Indiana also offer Mental Health and Substance Abuse resources.

The PTSD Coach app can help you learn about and manage symptoms that commonly occur after trauma. Find out more.

Students must submit documentation of immunization against measles, mumps, rubella and tetanus to the McKinley Health Center in their first semester on campus. This is a state requirement and failure to provide this documentation may block the student’s ability to register for classes in subsequent semesters. Students are also advised to obtain a meningitis inoculation, but it is not required.

McKinley

Each student has their own primary care provider at McKinley and a web-based appointment system available 24 hours a day allows students to make appointments with their primary care providers.

To schedule an appointment for the following clinics, please call Monday through Friday, 8:00 am-5:00 pm.

* Some appointments are available for online scheduling using My McKinley.

Appointment Cancellation: Call 244-6066, 7 days a week, 24-hours a day. Please leave your name, University ID number, date and time of your appointment and who your appointment is with. If you need to cancel an appointment you must call at least two hours prior to your scheduled appointment time. Failure to do so will result in a $10 fee charged to your student account. If you are charged for a missed appointment and feel the charge is in error, you may download and complete the Did Not Keep Appointment (DNKA) form (pdf) and mail the completed form via Campus or U.S. Mail to McKinley Health Center for consideration.

Counseling Center

Initial Appointments are made on a same-day basis by calling the Counseling Center at (217) 333-3704 any time after 7:50 am. These appointments tend to fill up quickly, and students are encouraged to call early on the day that they would like to meet with a counselor.

Your first appointment will provide you with an opportunity to talk confidentially with a counselor about your immediate concerns. Your counselor will talk with you about some of the reasons you scheduled the appointment and will evaluate what services or resources will be most helpful for you. Some students find that talking with a counselor once is sufficient to resolve the immediate concern. If further services would be beneficial, these will be discussed and a recommendation will be made by the counselor. These additional services may include resources offered by the Counseling Center or referral to another campus or community resource.

The Counseling Center also provides emergency consultations to students with urgent mental health concerns between 8:00 am and 5:00 pm, Monday through Friday. Please call (217) 333-3704 if you have an immediate need to meet with a counselor. After 5:00 pm and on weekends, please contact the Crisis Line at (217) 359-4141 to speak with a counselor.

The University of Illinois offers wellness programs through Campus Wellbeing Services located in the Illini Union Book Store Building at 807 South Wright Street in Champaign.

Open Monday through Friday, 8:30 am-5:00 pm, Campus Wellbeing Services empowers the Illinois community to incorporate healthful practices into their lives, and to help create a culture of wellness that supports healthy living, personal growth, and enhanced quality of life. Our goal is to help students, faculty, and staff attain successful and fulfilling studies, work and life.

Campus Wellbeing Services serves the campus community by providing:

  • A place for wellness: Faculty, staff and students are welcome to visit our resource center, attend programs or consult with our wellness partners.
  • A referral system: We are built around a powerful coalition of campus-based partners who provide wellness services. Referrals to a wide variety of services are available.
  • A growing body of life enhancing programs for faculty, staff, and students.

McKinley Health Center

In an emergency, dial 911.

  • Website: www.mckinley.illinois.edu
  • Address: 1109 South Lincoln Ave. Urbana, IL 61801
  • Phone: (217) 333-2701
  • Fax: (217) 244-1758
  • Dial-A-Nurse: (217) 333-2700 (24 hours per day / 7 days per week)
  • Hours: Monday-Friday, 8 am-5:30 pm and Saturday, 8 am-4:30 pm
  • Break Hours: Monday-Saturday, 8 am-4:30 pm

McKinley Health Center is a nationally accredited, professionally staffed ambulatory care clinic serving students at the University of Illinois at Urbana-Champaign. The Health Service Fee, which is paid as part of your enrollment, provides the funds to prepay many of your health care needs. McKinley offers a wide range of high quality medical and health education services, including Pharmacy, Mental Health, Travel Exams & Inoculations, Women’s Health, and Health & Wellness.

Counseling Center

If you have an immediate need to speak with a counselor after 5 pm or on the weekend, dial the Crisis Line at (217) 359-4141.

  • Website: counselingcenter.illinois.edu
  • Address: 110 Student Services Building 610 E. John St. Champaign, IL 61820
  • Phone: (217) 333 3704
  • TTY: (217) 244-9146
  • Fax: (217) 244-9645
  • Hours: Monday–Friday, 8 am-5 pm

The Counseling Center provides services designed to help students reach a balanced Illinois experience, ranging from various counseling services, educational programming, training programs, outreach and prevention services, to a wide variety of self-help materials. Staff members at the Counseling Center have extensive training and experience. The center also actively contributes to the campus’ broader academic mission by training and developing students and professionals.

Initial Appointments are made on a same-day basis by calling the Counseling Center (333-3704) any time after 7:50 am. These appointments tend to fill up quickly, and students are encouraged to call early on the day that they would like to meet with a counselor.

Your first appointment will provide you with an opportunity to talk confidentially with a counselor about your immediate concerns. Your counselor will talk with you about some of the reasons you scheduled the appointment and will evaluate what services or resources will be most helpful for you. Some students find that talking with a counselor once is sufficient to resolve the immediate concern. If further services would be beneficial, these will be discussed and a recommendation will be made by the counselor. These additional services may include resources offered by the Counseling Center or referral to another campus or community resource.

The Counseling Center also provides emergency consultations to students with urgent mental health concerns between 8:00 am and 5:00 pm, Monday through Friday. Please call (217) 333-3704 if you have an immediate need to meet with a counselor. After 5:00 pm and on weekends, please contact the Crisis Line at (217) 359-4141 to speak with a counselor.

Disability Resources & Education Services (DRES)

  • Website: www.disability.illinois.edu
  • Address: 1207 South Oak St. Champaign, IL 61820
  • Phone: (217) 333-1970
  • TTY: (217) 244-9738
  • Fax: (217) 333-0248
  • Hours: Monday–Friday, 8 am-5 pm

The University of Illinois Disability Resources and Education Services (DRES) has been a pioneer in the field of supporting students with disabilities. Developed in 1948 for veterans of WWII, DRES now supports more than 1200 students. DRES offers a variety of services to ensure that qualified individuals with disabilities are afforded an equal opportunity to participate in and benefit from the opportunities available at the University of Illinois.

Vet Centers

The Vet Center Program was established by Congress in 1979 out of the recognition that a significant number of Vietnam era vets were still experiencing challenges with readjustment. As of 2003 veterans who served during periods of armed hostilities including WWII, Korea, Vietnam, Lebanon, Grenada, Panama, the Persian Gulf, Somalia, Kosovo/Bosnia, Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF) and subsequent operations within the Global War on Terrorism (GWOT). The family members of all veterans listed above are eligible for Vet Center services as well. The goal of the Vet Center program is to provide a broad range of counseling, outreach, and referral services to eligible veterans in order to help them make a satisfying post-war readjustment to civilian life. Vet Centers also provide bereavement counseling services to surviving parents, spouses, children and siblings of service members who die of any cause while on active duty, to include federally activated Reserve and National Guard personnel.

Readjustment counseling is a wide range of services offered to eligible Veterans and their families in the effort to make a successful transition from military to civilian life, including:

  • Individual and group counseling for Veterans and their families
  • Family counseling for military related issues
  • Bereavement counseling for families who experience an active duty death
  • Military sexual trauma counseling and referral
  • Outreach and education including PDHRA, community events, etc.
  • Substance abuse assessment and referral
  • Employment assessment & referral
  • VBA benefits explanation and referral
  • Screening & referral for medical issues including TBI, depression, etc.

In an effort to better serve the veteran and family members, upon request Vet Centers will provide services after normal work hours and/or on weekends.

Springfield, IL Vet Center

  • Address: 1227 S. Ninth Street, Springfield, IL 62703
  • Phone: (217) 492-4955
  • Fax: (217) 492-4963
  • Hours: Monday–Friday, 8 am-4:30 pm

Peoria, IL Vet Center

  • Address: 8305 N. Allen Road, Suite 1, Peoria, IL 61615
  • Phone: (309) 689-9708
  • Fax: (309) 689-9720
  • Hours: Monday–Friday, 8 am-4:30 pm

Indianapolis, IL Vet Center

  • Address: 8330 Naab Road, Suite 103, Indianapolis, IN 46268
  • Phone: (317) 988-1600
  • Fax: (317) 988-1617
  • Hours: Monday–Friday, 8 am-4:30 pm

Full Directory of Vet Centers

VA Illiana Healthcare System

  • Website: www.danville.va.gov
  • Address: 1900 E. Main St. Danville, IL 61832
  • Phone: (217) 554-3000
  • Toll-Free: (800) 320-8387
  • Fax: (217) 554-4898

VA Illiana Health Care System, Danville exists to honor America's Veterans. Since 1898, VA Illiana Health Care System supported the men and women who have so proudly served our nation by providing exceptional healthcare that improves their health and well-being. Patients will be referred to other VA facilities or to the community for any service not available at VA Illiana Health Care System.

Community Based Outpatient Clinics

In addition to the main facility in Danville, Illinois, VA Illiana Health Care System offers services in four community-based outpatient clinics located in:

Mental Health

The mental health service at VA Illiana Health Care System provides consultation, evaluation, and state-of-the-art treatment for a variety of issues that can impact emotional well-being.

VA Illiana Health Care System has a Recovery Focused Mental Health System which:

  • Encourages veterans to see many possibilities
  • Focuses on real life needs and goals
  • Helps veterans attain their goals
  • Offers hope and support for change

Women's Health

Women who have served in the Armed Forces are eligible for a variety of veterans benefits. VA actively encourages women to utilize the benefits due them.

The VA Illiana Health Care System Women's Health Program targets programs and facilities to meet the unique needs of female veterans. Services for women include:

  • gynecology services
  • breast exams and mammography
  • reproductive health care
  • menopause treatment

OEF/OIF

OEF/OIF combat Veterans are strongly encouraged to enroll in VA health care within the 5 year period after discharge or release.

OEF/OIF combat Veterans can receive cost free medical care for any condition related to their service in the Iraq/Afghanistan theater for five years after the date of their discharge or release. In order to take advantage of these benefits, OEF/OIF Vets need to enroll in VA's health care system. Don't delay!

OEF/OIF Vets need to enroll in VA's health care system. Don't delay! OEF/OIF combat Veterans may be eligible for one-time dental care — but you must apply with 180 days of your separation date from active duty.

OEF/OIF Program Key Staff

Hilary Tharp, LCSW
Program Manager
VA Illiana Health Care System in Danville
Building 98, Room C144 on floor 1
Phone: (217) 554-5121
Toll-Free: 1-800-320-8387 extension 45121

Robin Carter, LSW
Danville Case Manager
VA Illiana Health Care System in Danville
Building 98, Room B104 on floor 1
Phone: (217) 554-3230
Toll-Free: 1-800-320-8387 extension 43230

Lisa Watts, LCSW
Peoria Community Based Clinic Case Manager
Phone: (309) 589-6800 ext. 47351

Brittany Trabaris, LSW
Polytrauma Case Manager
VA Illiana Health Care System in Danville
Building 98, Room B104 on floor 1
Phone: (217) 554-3246
Toll-Free: 1-800-320-8387 extension 43246

Local Hospitals

OSF Heart of Mary Medical Center

Heart of Mary Medical Center is a 210-bed comprehensive medical facility with a rich history in the Champaign-Urbana community and a legacy of advanced, compassionate care that stretches back over a century. Today, Heart of Mary Medical Center is one of east central Illinois' most advanced medical facilities, with a medical staff of over 250 physicians representing various areas of specialized care. OSF has the area's largest inpatient rehabilitation center, featuring facilities for physical, occupational and speech therapy. Its design incorporates a holistic approach to care, much like their state-of-the art Family Maternity Center that includes home-like birthing suites.

Carle Foundation Hospital

  • Website: www.carle.org
  • Address: 611 W. Park Street, Urbana, Illinois 61801
  • Phone: (217) 383-3311
  • Patient Advisory Nurse: (217) 383-3233

Based in Urbana, Illinois, The Carle Foundation is the not-for-profit parent company of an integrated network of healthcare services. At its core are Carle Foundation Hospital, Carle Physician Group and Health Alliance Medical Plans. The 325-bed regional care hospital has achieved Magnet® designation, the nation's highest honor for nursing care. It offers a more advanced level of clinical expertise and technology than any area hospital, housing the area's only Level I Trauma Center as well as Level III perinatal services. The Mills Breast Cancer Institute, Carle Cancer Center, Carle Spine Institute and Carle Heart and Vascular Institute bring additional advanced diagnostic and treatment options. As an integrated system, Carle remains a committed partner in strengthening the health and well-being of the communities it serves.

Rosecrance

  • Website: rosecrancechampaignurbana.org
  • Address: 1801 Fox Drive, Champaign, IL 61820
  • Phone: (217) 398-8080
  • Fax: (217) 398-0172
  • Crisis Line: (217) 359-4141

Rosecrance educates, advocates, and helps build communities of well-being by providing individuals and families a range of prevention, intervention, and mental health treatment services. These services are culturally inclusive, client/family-focused, and recovery-centered through service excellence, mentoring, and leadership. For a full list of the services Rosecrance offers, visit their services page.

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